Last Updated: June 2026

Welcome to Dew Drops. By accessing or using our website, https://dewdropsonline.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General

Dew Drops is an online platform offering skincare, oral care, wellness, and personal care products. By placing an order through our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Information

We strive to ensure that all product descriptions, images, prices, and other information displayed on the website are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and update information without prior notice.

Product images are for illustrative purposes only. Actual packaging and appearance may vary.

3. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless otherwise stated.
• We reserve the right to modify product prices without prior notice.
• Payment may be made through approved payment gateways, UPI, debit cards, credit cards, net banking, or Cash on Delivery (where available).

4. Order Acceptance

After placing an order, you will receive an order confirmation email or message. This confirmation does not constitute acceptance of your order.

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

5. Shipping & Delivery

We deliver across India through trusted logistics partners.

Estimated delivery timelines are provided for convenience and may vary due to:

• Location
• Weather conditions
• Public holidays
• Courier delays
• Force majeure events

Dew Drops shall not be held liable for delays caused by third-party logistics providers.

6. Returns & Refunds

Due to the nature of personal care, cosmetic, oral care, and wellness products, opened or used products are generally not eligible for return unless received damaged, defective, or incorrect.

Customers must report damaged or incorrect products within 48 hours of delivery along with supporting photographs.

Approved refunds will be processed to the original payment method within 7–10 business days.

7. Health & Product Disclaimer

The products sold on this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved and stated by applicable regulatory authorities.

Information provided on this website is for general informational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional before using any wellness or healthcare-related product.

8. Intellectual Property

All content on this website, including:

• Logos
• Product images
• Graphics
• Text
• Website design
• Trademarks

is the property of Dew Drops and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

9. User Conduct

You agree not to:

• Use the website for unlawful activities.
• Interfere with website functionality.
• Upload malicious software or harmful code.
• Attempt unauthorized access to any system or customer data.

10. Limitation of Liability

To the fullest extent permitted by law, Dew Drops shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Product purchases
• Service interruptions
• Delivery delays

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.

13. Changes to Terms

Dew Drops reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Dew Drops
Website: https://dewdropsonline.com
Email: support@dewdropsonline.com
Phone: +91 92578 20209

We will make reasonable efforts to respond to all inquiries promptly.